Show the customer the leaking hose on video, and let them approve the work line by line on their phone.
MechanicHQ gives independent repair shops and tyre chains structured digital inspections, with a report colour-coded by urgency and a price for each finding. Work the customer declines comes back automatically at the next visit.
No account. No card. No sales call.
- Photo and video evidence for every finding
- Customers approve line by line by text
- Unlimited inspections on every plan
How much recommended work do your customers decline each month?
Put in the vehicles you inspect, the recommended work you find, the share customers approve and your margin. See the work declined each month, and the rise in approval that would cover the subscription. Runs in your browser. No account, no card, no call.
How it adds up, each month
- Recommended work a month
- $72,000
- Approved now
- $25,200
- Gross profit on declined work a month
- $23,400
- Subscription a month
- $229
Take this with you
No email required. It is your result.
MechanicHQ — declined work calculator · 300 vehicles inspected a month, 35% of recommended work approved · $46,800 of recommended work declined a month · An approval rise of 0.6 points covers the $229 monthly fee Run it yourself: https://mechanichq.com
Method: recommended work = vehicles x the share with recommendations x work per vehicle. Declined work = recommended work x the share not approved. One point of approval is worth one percent of recommended work x your gross margin, and the rise needed = the monthly fee / that figure. It shows arithmetic, not a forecast of approval rates.
Let the customer see what the technician sees
Digital vehicle inspections with evidence, from the tablet in the bay to the customer's approval on their phone.
Structured tablet inspections
Technicians perform a structured inspection on a tablet.
Photos and video of every finding
Every finding is photographed and recorded on short video.
Colour-coded by urgency
The system produces a customer-facing report, colour-coded by urgency.
Evidence beside every price
Each recommendation shows the actual photograph or video of the problem, a plain explanation and a price.
Approval by text
The report arrives by text, and the customer watches it and approves line by line on their phone.
Deferred work resurfaced
Deferred work is tracked and resurfaced automatically at the next visit.
The problem
A service advisor tells a customer over the phone that they need expensive work, and the customer hears an upsell because they cannot see anything.
Recommended work gets declined, the shop loses revenue on work the vehicle genuinely needs, and the customer drives away with a real safety problem and a suspicion they were being fleeced.
Who it is for
Independent repair shops
Shops with 2 to 15 bays, where the owner or service manager watches customers decline recommended work.
Tyre and quick-service chains
Tyre and quick-service chains, priced per shop with unlimited inspections.
How it works
MechanicHQ, from the first step to the result.
- 1
Inspect on a tablet
A structured inspection, with photos and video of every finding.
- 2
Send the report by text
Colour-coded by urgency, with evidence, an explanation and a price for each item.
- 3
The customer approves on their phone
Line by line.
- 4
Deferred work comes back
Resurfaced automatically at the next visit.
Questions people actually ask
- How does the customer see the findings?
- They receive the report by text, watch the photos and videos, and approve line by line on their phone.
- What does each recommendation show?
- The actual photograph or video of the problem, a plain explanation and a price, in a report colour-coded by urgency.
- What happens to work the customer declines?
- Deferred work is tracked and resurfaced automatically at the next visit.
- Is there a free trial?
- Yes. A thirty-day trial with the full product, and no card required.
- How quickly can we get started?
- Onboarding is set up to get your first inspection sent within an hour.
- What does it cost?
- 229 dollars a month per shop for up to 6 technicians, and 399 dollars a month per shop above that. Inspections are unlimited.
- Who is it for?
- Independent auto repair shops with 2 to 15 bays, and tyre and quick-service chains.
- Why should I trust the declined work calculator?
- It is arithmetic on your own shop's figures, worked out in your browser. It does not predict how your approval rate will change; the free thirty-day trial, with no card, lets you see that with your own customers.
Pricing
Priced per shop by the number of technicians, with unlimited inspections. Start with a free thirty-day trial.
ShopRecommended
Per shop, with unlimited inspections.
- Unlimited inspections
- Photo and video reports
- Deferred work tracking
Larger shop
Per shop, with unlimited inspections.
- Unlimited inspections
Prices in USD, per shop.
How much recommended work do your customers decline each month?
Put in the vehicles you inspect, the recommended work you find, the share customers approve and your margin. See the work declined each month, and the rise in approval that would cover the subscription. Runs in your browser. No account, no card, no call.
Open the free toolIt runs in your browser. MechanicHQ never sees your inputs.