About MechanicHQ

Show the customer the leaking hose on video, and let them approve the work line by line on their phone.

What we do

Digital vehicle inspections with evidence. The technician performs a structured inspection on a tablet, photographs and records short videos of every finding, and the system produces a customer-facing report colour-coded by urgency, with each recommendation showing the actual photograph or video of the problem alongside a plain explanation and a price. The customer receives it by text, watches it, and approves line by line on their phone. Deferred work is tracked and resurfaced at the next visit automatically, which is where a large share of the revenue comes from.

Who we built it for

• Independent repair shops

  Shops with 2 to 15 bays, where the owner or service manager watches customers decline recommended work.

• Tyre and quick-service chains

  Tyre and quick-service chains, priced per shop with unlimited inspections.

The problem

A service advisor tells a customer over the phone that they need 1,400 dollars of work, and the customer hears an upsell because they cannot see anything.

Approval rates on recommended work sit near a third, the shop loses revenue on work the vehicle genuinely needs, and the customer drives away with a real safety problem and a suspicion they were being fleeced.

Try it before anything else

The free declined work calculator runs in your browser with no account. Put in your shop's inspection figures, and see the work declined and the approval rise that would cover the fee. Open it.